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The following information was provided by the Consumer Credit Counseling Service in Memphis, TN and developed and maintained by LUNA 901-488-5954.

 
Within this segment you will find information concerning establishing credit and consumer credit counseling services.

Establishing Credit: What Can You Do?Get a gas card to help establish credit.

• Always pay your bills on time.

• Open a checking account.

• Open a savings account.

• Apply for a store card.

• Take out a small loan.

• Get a gas card.

• Consider a secured loan or card.

• If turned down, find a co-signer.

What do creditors consider before giving you credit?What Do Creditors Consider?

• Amount of money you make.

• Length of time on the job.

• Length of time at the same address.

• Other credit you have.

• Timely bill paying.

• Real property you own (house, car)

• Check bouncing history.

• Monthly contribution to a savings or similar account.

• Prior credit history.

These questions are considered when an institution decides whether or not to give you credit. The importance of your answers will be different based on what the lender is looking for.

A creditor's overall concerns include the following;

• Do you have the ability to repay? Your income and other credit commitments are taken in to consideration.

• What are your assets? In other words, what do you won? Remember, a savings account is a very important asset.

• What is your attitude? When you have used credit before, have you always paid it back as agreed.

Why Would You Be Denied?You may be denied credit because of a judgements, repossession, and/or bankruptcy.

• Incomplete application submitted.

• No credit history or short history.

• Low income.

• Short job history.

• Short time at residence.

• Too much credit.

• Slow payment history/late payments.

• History of bounced checks.

• Judgments, repossessions, and/or bankruptcy.

Can't Make a Payment?Call your local consumer credit counseling service.

• Call the person or company that you owe. Don't wait for them to call you. Explain the situation. Perhaps there as been a job loss, sickness, or family emergency that has made it difficult to keep up with payments.

• Have your plan for repaying the debt ready to discuss with the creditor when you call.

• Make the plan realistic. If the plan is realistic but the person won't accept it, ask to talk to the supervisor. If the supervisor won't accept your plan, call your local Consumer Credit Counseling Service.

• When your plan is accepted, do your best to follow through. If something happens and you can't do what you agreed, call the creditor immediately.

• Keep a record of the names and telephone numbers of people with whom you have discussed your problem and solution. Also, keep a record of the dates.

• Follow up your phone conversation with a letter briefly stating what was worked out. Keep copies!

• Keep in contact with your creditors until the problems have been solved.

Collection Agency Practices
There are many rules governing what collection agencies ad their employees can and can't do. The Fair Debt Collection Practices Act of 1978 was designed to eliminate abusive and deceptive debt collection practices. For more specific information concerning debt collection practices see Privacy - Collection Agency Practices.

Many families are burdened by the weight that money problems bring.Consumer Credit Counseling Service
Many families are burdened by the weight that money problems bring. Financial problems often lead to stress in relationships, personal and work-related problems, and can cause families, businesses and even countries to collapse.

The root of the problem is the lack of a strong financial foundation and a realistically constructed budget. Consumer Credit Counseling Services (CCCS) can help you design a blueprint for your family's financial health. CCCS has professionals on staff to help you learn how this can be accomplished.


Description of Services
Consumers who are experiencing, or are at risk of developing, financial or money management difficulties are the target population of this service. These problems are addressed through budget counseling, a debt management program, and consumer education.

Budget CounselingCredit counseling services will help you develop a budget.
Budget counseling assist persons in developing a realistic budget, improving money management skills, and solving financial problems. This service is offered free of charge to the general public.

Debt Management Program
The Debt Management Program, an alternative to Chapter 13 bankruptcy, provides consumers the opportunity to participate in a plan for the orderly liquidation of their debt. It is designed for persons who need the agency's assistance in developing and administering a repayment plan. The basic requirement for participation is that clients have sufficient income to repay their debts according to the plan that is agreed upon with their creditors. Usually, the plan will involve a lower monthly payment to grantors of unsecured credit (such as credit cards), with the balance being paid off over an extended period of time.

The CCCS acts on behalf of the client/customer in negotiating a repayment plan with creditors. The creditor voluntarily decides to accept an adjusted payment, just as the client freely chooses to participate in the Debt Management Program.

Clients in the Debt Management Program are charged a low percentage of their monthly deposit, up to a maximum set by your particular state laws. Some state laws prohibit this fee. Creditors are asked to contribute a percentage of the funds returned to them by the program.

Educational Programs
Educational programs are available for presentation to agencies, churches, employee groups, etc. Topics include: cash crunch tips, spending attitudes and patterns, an alternative to Chapter 13 bankruptcy, managing your cash flow more effectively.

Office Locations
Check your phone book and/or call your local CCCS for the location nearest you. Funding to support the service is received from charities such as the United Way, client fees and creditor contributions.

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The above Consumer Credit Information is provided by the Federal Trade Commission, Washington D.C.