Myth – You have a three-day right to cancel
any purchases
Fact – The three-day right to cancel
exists for only a limited number of consumer transactions. For the most
part, the federal protection applies to credit or cash transactions of
$25 or more initiated through face-to-face contact (like door-to-door
sales) away from the seller's regular place of business. The three-day
right to cancel provision does not cover vehicle purchases.
Myth – A store has to give you a refund if
you request one.
Fact – Most states do not have laws
specifically regulating refund or return policies. Businesses may set
their own return policy. They can offer consumers cash, credit slips,
exchanges or no adjustment at all. Many stores also set time limits
during which they accept returns.
Myth
– When you receive an "award notification," you are a guaranteed winner.
Fact – One of the most common types of
fraud involves phony prize offers. Although it is tempting to think you
could be a winner, proceed very cautiously. No matter how they're
packaged, these offers almost always cost you money. It's not a prize if
you must make a purchase, provide a donation or send an advance payment
for taxes, handling fees or processing charges.
Myth – There is a lemon law that protects
you on all big-ticket items you purchase, including used cars not under
warranty.
Fact – Almost all states have lemon laws
that cover new car purchases. But there is no universal "lemon law" that
applies to all big-ticket items. You should investigate the history of
the used car or product and have it checked out by a mechanic or someone
knowledgeable of the product before purchasing. Some states have lemon
laws that pertain to some used cars.
Myth – When you are solicited by a
charity, almost all of the money you contribute must go to the intended
charitable purpose.
Fact – Charitable organizations are not
obligated to spend a certain percentage on their charitable purpose.
Charities that hire professional fundraisers will have higher overhead
costs to meet, so they may spend less on the actual cause. Consumers
should ask if the person soliciting is a paid solicitor or a volunteer
for the charity and what percentage of the donation will actually go to
the charity.
Myth – Giving out your credit card number
for identification or other similar purposes is "okay" as long as you
don't authorize a charge on your account.
Fact – Allowing your credit cards to be
used for identification purpose can sometimes be a costly mistake. Con
artists with access to your credit card number and expiration date may
make unauthorized charges against your card. Using your credit card to
place catalog orders, make hotel reservations or make other types f
purchases from familiar, established businesses is usually fine; credit
card charge back procedures can even help protect you if you have
difficulty receiving the product or service.
Myth – You have a better chance of winning
a publisher's sweepstakes when you purchase magazines.
Fact – It is illegal for sweepstakes
promotions to require any type of purchase or payment. Entrants who do
not purchase magazines must be given the same chance of winning
publishers' sweepstakes as those who do make purchases.
Myth – People cannot take money directly
from your checking account without your written authorization.
Fact – Merely giving someone your
checking account number may result in their making withdrawals from your
account. People can sometimes issue a "demand draft" to your bank,
claiming you authorized the withdrawal, and the bank may pay it even
though it lacks your signature. You may not know this has happened until
you receive your next statement.
Myth – Only those to whom you've applied
for credit or given permission can look at your credit report.
Fact – Potential employers, landlords,
insurers and others may also look at your credit report. Many
actually
do.
Myth – Advertisements you see or hear on
the radio, TV, in newspapers and magazines are accurate or they would not
be allowed in the mainstream media.
Fact – There is no government
requirement that advertisements be submitted to any public agency for
advance review. Also, the media generally doesn't investigate the truth
of advertisements and usually is not legally required to do so.
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The above Consumer Credit Information is provided by the Federal Trade Commission, Washington D.C. |